Contact and help
How to reach Tikkas about an order, your account or the app.
Talk to us
- Email: hello@tikkas.com
- Phone: 020 8143 5502
- In person: Tikkas, 1 Great Titchfield St, London W1W 8AU, a short walk from Oxford Circus. Closed on Sundays.
For a catering order, message us from the order page in the app: the team sees it straight away.
Common questions
- Signing in: enter your UK mobile number and the 6-digit code we text you. No password.
- Collecting: show the code in the app at the counter, or give the backup code on your order screen.
- Points: 5 per £1 by card, 10 per £1 with store credit, added when you collect.
- Deleting your account: Account → Delete account. It takes effect straight away.
- Notifications: switch order updates and offers on or off in Account → Notifications.
Legal
Privacy policy, terms of use, store credit terms, Rewards Club terms and catering terms are all at app.tikkas.com/legal.